Play.net wants to deliver the best experience to you. This website uses cookies. By clicking 'I agree' you agree to the Terms of Service and settings below. We process your personal data in accordance with the Privacy policy.
Cookies are small text files with information stored on your device, i.e. your computer, mobile phone, tablet, etc., when you visit a website. A cookie will typically contain the name of the site that the cookie came from, how long the cookie will be stored and a number (usually a randomly generated unique number). Cookies are used to make websites work more effectively but also to provide certain information to the owner of a website. Cookies make it possible to distinguish different users from each other, which can give each user a more personalized and positive experience of the website.
Play.net wants to deliver the best experience to you. This website uses cookies. By clicking 'I agree' you agree to the Terms of Service and settings below. We process your personal data in accordance with the Privacy policy.
Cookies are small text files with information stored on your device, i.e. your computer, mobile phone, tablet, etc., when you visit a website. A cookie will typically contain the name of the site that the cookie came from, how long the cookie will be stored and a number (usually a randomly generated unique number). Cookies are used to make websites work more effectively but also to provide certain information to the owner of a website. Cookies make it possible to distinguish different users from each other, which can give each user a more personalized and positive experience of the website.
For answers to many Frequently Asked Questions about your
account, please be sure to check out the Account
and Billing FAQ!
How can I check my subscriptions?
You can get to your account information at any time by clicking on My Account, above. To go
directly to the page with your subscription information, click
here (you will need to log in to see that information)!
How do I reactivate a closed account?
If you have previously had a play.net account with us and would like
to reopen it, please see our reactivation
form for instructions. (Welcome back!)
How do I change my billing information? Do I need to call
you?
Our website can handle most billing changes without needing to contact customer
service. You can get to your account information at any time by clicking on My Account, above.
This page is full of links that allow you to change your password, your email
address, your credit card information, and your address and phone numbers.
Should you choose not to use the website, you can contact our customer service
department at:
Alternately, you can write us email using the "Email Us" button,
link below.
How do I cancel that extra character slot I'm not using
anymore?
You can get to your account information at any time by clicking on My Account, above.
To go directly to the page with information on how to cancel a character, subscription,
or your entire play.net account, click
here!
Contact Us
Question still not answered? You can head back to the
previous page to check out your list of options again, or you can click
the button to .
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